CHRISTMAS HOURS
Although we're still processing orders placed online as usual, please note that our Contact Centre, Accounts and Sales Counter teams will be operating the following hours during the Christmas period:
Contact Centre
- Tuesday 23rd - 8:30 - 17:00
- Christmas Eve - 8:30 - 14:00
- Christmas Day - CLOSED
- Boxing Day - CLOSED
- Saturday 27th - CLOSED
- Sunday 28th - CLOSED
- Monday 29th - 8:30 - 16:00
- Tuesday 30th - 8:30 - 16:00
- New Year's Eve - 8:30 - 14:00
- New Year's Day - CLOSED
- Friday 2nd - 8:30 - 17:00
Sales Counter
- Tuesday 23rd - 7:00 - 18:00
- Christmas Eve - 8:00 - 14:00
- Christmas Day - CLOSED
- Boxing Day - CLOSED
- Saturday 27th - 8:00 - 12:00
- Sunday 28th - CLOSED
- Monday 29th - 8:00 - 16:00
- Tuesday 30th - 8:00 - 16:00
- New Year's Eve - 8:00 - 14:00
- New Year's Day - CLOSED
- Friday 2nd - 7:00 - 18:00
Accounts
- Tuesday 23rd - 8:00 - 18:00
- Christmas Eve - 8:00 - 14:00
- Christmas Day - CLOSED
- Boxing Day - CLOSED
- Saturday 27th - CLOSED
- Sunday 28th - CLOSED
- Monday 29th - 8:00 - 16:00
- Tuesday 30th - 8:00 - 16:00
- New Year's Eve - 8:00 - 14:00
- New Year's Day - CLOSED
- Friday 2nd - 8:00 - 18:00
Some UPS deliveries may take longer than expected in the coming weeks
Due to the busy festive shopping period, UPS and other carriers are experiencing exceptionally high volumes across their networks.
Deliveries may take slightly longer than usual during late November and early December.
You can track Delivery Progress HERE.
To ensure your order arrives when you need it:
• Order as early as possible
• Allow extra time for critical components
• Consider alternative delivery options at checkout where available
We're working closely with our carriers to minimise any disruption. Thank you for your patience and understanding during this peak period.