Returning a Product

We aim to make returning a product as easy as possible. Just follow the links below to learn about our Return Policy or request a return form.

How to Return a Product

You can fill out the form to request a Returns number (RMA) code. Please check the return policy under Terms of Purchase.

Help for how to return a product form

Return Policy

We stand behind our products, and will gladly accept returns, subject to the guidelines below.

View the return policy

Returning a Product

Q: How do I return goods to CPC?
A: Please go to our online return a product request form to request a returns number (RMA). You will receive instructions on how to prepare your package for return once you receive the RMA.

Related Links

Q: What is the time restriction for returning a product?
A: The Company operates a 14 Day return policy. To be accepted for return on this basis, Goods should be returned for receipt by the Company within 14 Day's of despatch.
Any Goods returned after 14 Day's as ‘unwanted’ or ‘incorrectly ordered’ may be accepted at the discretion of the Company but will be subject to a minimum restocking fee of up to 30% of the invoice value of the Goods.
Q: I submitted an order with an error, how do I amend it?
A: If you notice an error on your order once it has been submitted, please call Sales on 03447 880088 as soon as possible.
As our online order processing is very efficient it may not be possible to amend your order before it is despatched, however by contacting us as soon as possible it gives us the greatest chance of catching it.