Pricing and Availability

Product Pricing Information

We constantly review our prices to ensure you get the very best value. We offer tiered pricing on most items which means the more you buy, the more you save.

If you're planning to purchase a large quantity, to get our lowest price please use our online form to request a quote with a target price.

Price Icons

Below is a list of the icons used for indicating special prices

  •   Contract Price: This is a specific item that is offered on contract usually due to increased volume purchases.
  •    Quoted Price: Price extended as part of a custom eQuote
  •   Bundled Price: All items in a quote that must be purchased together to qualify for the pricing offered.

Stock Availability and Lead Times

CPC stocks over 100,000 products ready for Free same day Despatch.

Our site displays real-time stock levels, so you can purchase with confidence.

  • All products showing in stock are generally available for same-day despatch. You may place an order for a quantity that exceeds the available stocked product, the excess quantity will be placed on backorder and delivered to you as soon as we receive stock.

Availability and Lead Time Information

The following is an overview of the various messages that may appear for products to indicate availability for in and out of stock items and lead times for items not in stock at the moment:

  • In stock
    These items are in stock and can be despatched the same day if ordered before the cut-off time (6pm)
  • Awaiting delivery
    These items are on order and should arrive soon.
  • Coming soon
    This product is not in stock; however you may place a pre-order by clicking the “Buy” button or register interest by clicking the link to receive notifications.
  • No longer stocked
    This item is no longer stocked. Please refer to substitute and alternative products offered.
  • No longer manufactured
    These are obsolete/discontinued items. Please refer to substitute and alternative products offered.
  • Available until stock exhausted
    These items are in limited supply. Once the last item has been ordered, they will no longer be available.

Product Information

Q: Can I speak to someone about technical product information?
  • Technical support:
  • This service is for Account holders and Customers only and due to the often complex nature of enquiries it would be appreciated if you could log this via our online form.

Q: Can I get help to find a product?
Q: How do the search filters work?
A:Check the box to filter by selected parameters then click “Apply”.

For parametric filters, the available filters will automatically update with each selection, however you still need to click “Apply” to see the updated product list that matches your filter selection.

You can disable the automatic update by unchecking the “Auto Apply filters” check box above the parametric boxes.

For more information visit the Searching for Products page.

Related Links

Q: What is an alternative item?
  • An exact alternative is functionally identical (same form, fit and function).
  • An upgrade alternative is a product that has been improved by the same manufacturer.
  • A suggested alternative is a product that is functionally similar with similar form and fit.
Q:I need a spare part but cannot find it on the website?
A:Even if the product you need isn't listed in our search results, most likely we can get it. Use our Part Finder service and we will see if we can source it for you.
Q:What can I enter in the search box?
A:See the Searching for Products section for more information.
Q:How do I select or search by product attributes?
A: Simply type the product attributes alongside the product you need in the search box. For example, if you're searching for a drill with a power rating of 12V, type “12V drill” into the search box and click “Search”.

The search results will then return all products relevant to the words you have typed in. Other product attributes can then be selected to narrow your results further.
Q:How do I compare products?
A: On the search results page, you can select products for a side-by-side comparison to help aid your decision making. Simply use the “tick boxes” to check the products you want to compare and then click “Compare”.

You can also select products for comparison from different search results screens by following these steps:
  • Select your first order code or series of order codes on the first results page
  • Click “Compare”
  • On the compare screen, click the browser back button to go back to the previous results page
  • Go to your second page of results
  • Select the order code or series of order codes
  • Click “Compare”
  • These order codes will be added to the “Compare” screen for easy side-by-side comparison.
Q:What do the icons next to Order Code mean?
  •   Click to access a datasheet on the manufacturer's website.

  •   Click to access the manual for this product.

  •   Click to view the product's application note.

  •   RoHS Compliant Item

  •   Click to view the catalog page.

  •   Click to open the MSDS on the manufacturer's website.
Q:What does the ‘RoHS Compliant’ icon mean?
A: See the RoHS / Legislation section for more information.